HARTWELL LAKE CUSTOMER SERVICE PROGRAM

VISION
The Hartwell Project will provide ethical stewardship of public land and water resources, flood control and hydropower production readiness, balancing competing demands and exceeding customer expectations.

MISSION
The Hartwell Project provides excellence in leadership, reliable customer service and facility maintenance to optimize public benefits through authorized project purposes.

The Hartwell Project Customer Service Team was established in 1992.  Hartwell Lake team members met over several years to develop, implement, and report on performance measures relating to customer satisfaction.  While improvements have been made, the Corps realizes that customer service must be continuous and ongoing. 

If you have suggestions for improvement or comments please feel free to contact the Hartwell Lake by email, by letter, or give us a call.  Contact information is located at the lower left corner of this page.